faq
Everything you need to know about LUXE LIPS
Frequently Asked Questions
What are your lip glosses made of?
Our lip glosses are crafted with premium, vegan ingredients including jojoba oil, vitamin E, hyaluronic acid, and natural plant-based pigments. They’re free from parabens, sulfates, and phthalates.
Are your products cruelty-free?
Yes! All LUXE LIPS products are 100% cruelty-free and vegan. We never test on animals and are certified by Leaping Bunny.
How long does the lip gloss last?
Our Velvet Kiss Gloss formula lasts up to 6 hours with normal wear. Our lip liners are designed for 12+ hours of smudge-proof wear.
Do you offer international shipping?
Yes, we ship worldwide! Standard shipping takes 5-10 business days for international orders. Free shipping is available on orders over $50 within the US.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, return it in its original condition for a full refund. Opened products may be eligible for exchange.
How do I choose the right shade?
Each product page includes shade swatches and descriptions. For personalized recommendations, contact our beauty advisors through the chat feature. We also offer virtual try-on through our Instagram AR filters!
Are the lip liners waterproof?
Yes! Our Precision Lip Liner and Satin Edge Liner are both waterproof and smudge-proof, designed to last through meals, drinks, and whatever your day brings.
Do you offer gift packaging?
Absolutely! Our Perfect Pair Sets come in beautiful gift-ready packaging. You can also add a gift box to any order at checkout for $5.